Refund policy

Return Eligibility
We accept returns within 30 days of delivery.

• Items must be unworn, unwashed, and in original packaging with tags.
• Final Sale items and underwear are not eligible for return.
• Return shipping costs are the responsibility of the customer.
• Refunds will be issued in USD.

How to Return

      Please send your request to our customer service at support@nestdesigns.com and follow the instructions provided.

Return Address
290 Orchard Road, #05-29A
Paragon Shopping Centre, Singapore 238859
Contact: Hana
Tel : +65 68813266

Damaged / Defective Items

• If an item arrives damaged or defective, contact us within 7 days with a photo of the defect.
• Claims for damaged items must be submitted within 7 days of delivery.
• We will replace defective items within 6 months of the purchase date.

Exchanges

• We do not offer exchanges. To get a new product, please place a new order.
• Once we receive your return, a refund will be issued to your original payment method in 7 business days.
• If refunded to a credit card, it may take up to 10 business days for the refund to post.

Missing Items

• If an item is missing from your order, submit a claim within 7 business days of delivery.
• Sometimes bulk orders are shipped in multiple packages. Check tracking for separate shipments.

Wrong Item Received

• If you receive an incorrect item, contact us within 7 days of delivery.
• Please send a photo of the incorrect item and your order number to expedite the process.

For any questions, please contact us: support@nestdesigns.com